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Creating accessible Microsoft Word documents is relatively easy when you know what is required. Word also has a real time accessibility checker that alerts you to errors and provides accessibility warnings and tips.

• Using the accessibility checker in Microsoft Word
• Accessible headings in Microsoft Word
• Bulleted and numbered lists in Microsoft Word
• Image descriptions - also known as alternative (alt) text
• Table accessibility in Microsoft Word
• Accessible hyperlinks: descriptive links in Microsoft Word

Accessible Word documents should have the following features:

• Proper heading structure
• Properly formatted lists
• Image descriptions (alt text) for all non-textual/graphical elements
• Tables with header columns and rows (if present) specified
• Images that are inline with the text (if saving as Word documents and not converting to PDF)
• Descriptive hyperlinks (if intended for online delivery)

Using the accessibility checker in Microsoft Word

The Word accessibility checker indicates errors and warnings for items that may affect understanding or functionality for users with disabilities and provides and tips for making additional accessibility improvements.

PC

Older versions (some versions of Office 2019 and prior):

Step 1: Click File

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Step 2: Click the Check for Issues button and select Check Accessibility

Recent versions (Office 2019 and more recent, Office 365):

Step 1: Click the Review tab

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Step 2: Click Check Accessibility in the Accessibility group

Once the accessibility checker is active, you can click on the listed items to gain more information about the errors, warnings, and tips and where they occur in the document.

Mac

Step 1: Click the Review tab

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Step 2: Click Check Accessibility

Once the accessibility checker is active, you can click on identified items to gain more information about the errors, warnings, and tips and where they occur in the document.

Accessible headings in Microsoft Word

Headings define the structure of a document and allow users to quickly navigate to specific content. They are essentially an organizational outline shown within the paragraph structure of a document.

Headings have different levels that correspond to the topical structure of a document. Heading level 1 (h1) is a main topic or title, heading level 2 (h2) is a sub-topic, heading level 3 (h3) is a sub-sub topic, and so on. Think of heading levels as you do outline structure.Heading levels 1 (h1) through level 6 (h6) may be used to designate document structure.

How to create and use headings in Word

You'll find headings under the Home tab in the Styles group. Click within the content you want to change to a heading and choose the appropriate heading level or use Normal for normal paragraph text. If you highlight only a portion of text, only the highlighted portion will change to the selected heading. This technique is sometimes used when a content creator wants headings to be in-line with the text instead of on a separate line above the text section.

You may only see Heading 1 and Heading 2 in the styles group at first; once you use a Heading 2, Heading 3 will appear and so on.

Bulleted and numbered lists in Microsoft Word

Bulleted and numbered lists help break up long passages of text by organizing key content or procedures into meaningful points or procedural steps. They provide variety, which prevents reading fatigue, and they allow users to quickly identify the key points.

Sighted users scan a document visually to find list information. When lists are created properly, assistive technology users can navigate directly to a specific list within a document. If lists are not created properly (e.g. asterisk symbols followed by tabs), assistive technologies treat them no differently than normal text, essentially burying them in surrounding text, which makes them difficult to find and navigate.

List options exist under the “Home” tab, in the “Paragraph” group. Type the content you would like to make into a list, then highlight it and click either the bulleted list icon or the numbered list icon (Word also has a multi-level icon) to add a generic bullet or number to each item. Click the dropdown arrow beside any type of list for additional bullet style options and/or to customize the numbering level or format.

You can also click a bulleted or numbered list icon and then start typing your list. When you reach the end, click the list icon again to toggle it off. Placing the cursor at the beginning of a list item and backspacing or clicking the list icon will remove a bullet or number. Using the “Increase Indent” or “Decrease Indent” icons (or Tab/Shift + Tab) from the Paragraphs group allows you to create and control the appearance of a multi-level list.

Image descriptions – also known as alternative (alt) text

Alt text is announced to an assistive technology user to convey contextual information about images and other graphical content. Alt text is a brief description; it is not intended to describe every aspect of an image, just what is contextually relevant.

Graphical content can convey important information. Making this information available to people with vision impairments provides an equitable experience, allowing them to understand the same message that sighted people infer from an image.

Tips:

• Provide alt text for all non-textual content, including the following:
  • Images (photographs, graphic art)
  • Charts and graphs o Tables (may also be known as a table summary)
  • Text boxes when the text is not accessible to assistive technologies (e.g. if created in Word and you will be converting to PDF)
• Alt text should be succinct - state just what is contextually important.
  • Assistive technologies default to certain character counts and automated checkers will often flag alt text as being too long if it is over 100-160 characters (depending on the tool).
  • If there is a lot to say about a graphical item, it's best to include it in adjacent document text - the visual can support the message.
• Avoid using text within images when possible.
  • Text in images often creates a need for lengthy alt text.
  • Accessibility checkers sometimes require all text in the image to be included as alt text in order to pass validation.
• There's no need to repeat information that is located in nearby text or a caption.
• You don't need to state that an item is a graphic or image.
  • The screen reader will inform the user that graphic content exists.
  • For logos, however, it's often more important to state that it's a logo (e.g. it would be more important to know that the Coca Cola logo is on the page than knowing the font, colors, and design of the logo).
• Purely decorative images (e.g. banner art, etc. with no contextual value) can be marked as "decorative" so that assistive technologies will skip over the image entirely.

Older versions (Office 2016 and prior – PC and Mac):

Step 1: Right click an image, shape, table, etc. (control + click on Mac) and choose Format (Picture/Shape/Object, etc.) depending on the type of content.

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Step 2: The “Format” (Picture/Shape/Object name) sidebar will appear. Click on the Layout & Properties icon at the top of the sidebar.

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Step 3: Select Alt Text.

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Step 4: Type the alt text in the Description field. The “Title” field is optional.

Recent versions (Office 2019 and more recent, Office 365):

Step 1: Right click on the image, object, Word Art, Smart Art, etc. (control + click on Mac).

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Step 2: Select Edit Alt Text (or just Alt Text on Mac).

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Step 3: Type the alt text in the field that appears.

• Change from the file name of image, if shown, to something that describes the contextual purpose of the item to people who may not see it well or at all.
• If using “Generate a description/alt text for me,” ensure it describes what is contextually relevant about the image and edit if necessary.

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Step 4: If an image has no contextual value, select Mark as decorative and assistive technologies will not indicate an image/object is present.

Table accessibility in Microsoft Word

Assistive technology users can locate information and understand relationships more efficiently when data tables are provided with accessibility supports, particularly column and row headings.

Tips:

• Provide and identify table headers to aid navigation.
  • Column headings indicate the purpose of columns; row headings, when present, indicate the purpose of rows.
  • Sighted users and those who use assistive technologies will both be able to better understand the reason why specific items are oriented in a column or row.
  • Headers ease the cognitive load because screen reader users don't have to remember which column and row they are in -- headers provide semantic cues.
• Avoid leaving empty headers.
  • Blank data areas in tables can be sources of confusion if it's unclear whether or not data is missing.
• Provide a caption.
  • Users can quickly identify the purpose of a table.
• Provide alternative text (also called a Table Summary).
  • Assistive technology users can decide whether to read the table content or skip to a different section in a document.
  • Alt text is often similar to a table caption, but because captions are often placed below tables they may not be read until after the information is desired. Alt text is read first and allows screen reader users to decide if the information is important to their needs so they can skip elsewhere if desired. If there is a caption or heading above the table, alt text is less important.
• Avoid merged/spanned cells and multiple header levels when possible.
  • Screen readers can operate in a more predictable fashion (top to bottom, left to right).
  • Remediating PDF tables for improved accessibility is more efficient when there are no merged cells or multiple levels of headers.

How To Create Accessible Tables in Word (PC and Mac):

Step 1: From the Insert tab, use the Table button to select a desired number of rows and columns.

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Step 2: After setting up your table cells, click anywhere in the table. The Table Tools Design tab will appear (called just Table Design on Mac)

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Step 3: Click Design (for PCs, skip to step 4 for Macs)

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Step 4: Use the proper way to identify headers based on your table layout A. Single row of column headers (across the top):

1. From the Table Style Options group (group is not named on a Mac), check the box next to Header Row.
2. Row headers (down the first column):

   • You can only identify row headings in the first column. To do so, select the check box next to First Column.

     

3. Multiple rows of column headers:
   • Highlight the rows with the header content, right click (control + click on Mac), and choose Table Properties.

     

   • Next, select the Row tab and then check the box next to “Repeat as header row at the top of each page”. Do this even if your table is not longer than one page; it will correctly identify the header cells behind the scenes.

     

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Step 5: Provide alt text for the table. This is particularly important if there is no caption or heading above the table.

• Right click (control + click on Mac) anywhere within the table and choose Table Properties.
• Select the Alt Text tab and type the alt text in the “Description” field (the “Title” field is optional). The alt text should be a brief summary of what the table is about.

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Step 6: Click OK.

Accessible hyperlinks: descriptive links in Microsoft Word

Descriptive links are hyperlinks that appear as meaningful text rather than a long string of characters. Assistive technology users can choose settings that read all links on a page before reading content; it’s helpful to know where the links lead without having to click each one. If descriptive links are used instead of a lengthy URL or meaningless link text such as “more info” or "click here,” users can determine whether or not they want to click the link

How to create accessible Hyperlinks in Word (PC and Mac):

Step 1: Type a phrase that describes what information the user will access or why they should click a link.

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Step 2: Highlight the text to be used as a descriptive link.

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Step 3: Creating the link can be done in several ways:

• Select the link icon in the “Links” group under the Insert tab.
• Right click highlighted text and select Link.

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Step 4: A dialog box will open. The “Text to display” is often shown along with a text entry field where you can paste or type the URL.

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Step 5: Click the OK button.